MB WAY After completing your order, you will receive a payment request in the app with the reference "EUPAGO". You have 5 minutes to accept the request.

Paypal  When selecting this option, you will be redirected to the PayPal platform to complete your payment.

ShopPay

Apple Pay

Google Pay

Credit card

IMPORTANT: Orders are reserved for 12 hours. If payment is not received within this period, the order will be cancelled. If you have any questions or difficulties, please contact us at geral@chicamelancia.com

Orders are prepared within up to 4 business days. The CTT EXPRESSO shipping time is added to the preparation time:

Mainland Portugal and Spain: 24 to 48 business hours.
Madeira, Azores, Balearic Islands and Canary Islands: longer delivery times, which may vary between 5 and 15 business days depending on the island.
Europe: delivery times vary by country.

Once your order has been dispatched, you will receive a tracking number to follow it through the CTT tracking service.

(If your order includes personalised items, production times may differ. Please check the estimated dispatch time on each product page.)

Free shipping on purchases equal to or greater than €35:

CTT EXPRESS shipping offer on purchases equal to or greater than €35 (this promotion is automatically applied during check-out).

*Exclusive offer for shipping to Portugal and Islands, and Mainland Spain. Offer expires 30/04/2026

Send us an email at info@chicamelancia.com and we will reply as soon as possible.